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CORONAVIRUS (COVID-19)

Please refer to theUniversity of Nevada's Coronavirus Updatespage for more information on alternate campus operations.

Resources for working remotely can be found on OIT'sWorking Remotelypage.

Back to Remote Access

Working Remotely

Associated Roles:
  • Faculty / Staff

Quick Navigation Index

Remote Desktop Connection

Direct Remote Access

Remote Services

Communication and Collaboration

Voicemail

Microsoft Teams

NevadaBox

Office Applications

Office 365

Office for Personal Computers

Information Security

Remote Desktop Connection

Direct Remote Access (Office PC only)

Remote Desktop Direct Access allows you to connect to your Windows office computer from home. 

Note: Users will need to request Access via OIT and have Administrator access to their work PC.

Remote Services

Remote Services allows access to specific software titles, or a generic remote computer instance, via the Remote website or Microsoft Remote Desktop Connection.

Connecting to the Remote Services Server

Connecting via Website (Windows PC Only)The Remote Services website can be used to access University licensed software and generic Windows desktops.

Connecting Using Microsoft Remote ServicesThis method is preferred for frequent Remote website connections.

Mapping Network Shares - Information on how to connect to department storage shares. Your personal storage share will be automatically mapped when logging into the remote services server.

Communication and Collaboration

Voicemail

Voicemail is available remotely just as it is from campus phones. You will simply need to dial the full number (775-682-9970) then you will be prompted for your name or mailbox number (5-digit extension). Once entered the system will prompt you for your PIN as normal. If you need your voicemail PIN reset, please follow the resetting your PIN instructions.

Microsoft Teams

Teams is available as a desktop program, an online portal and a phone application. Users can login into any of these methods with their University email and password to start using Teams. Within Teams, users have the ability to communicate by video call, audio call or instant messaging. Communication can be done through channels or chats. Channels are organized as threads, and are typically visible to an entire department. Chats are created by individual users, and can include multiple people.

Signing in and using Teams 

Please see our section on signing into Teams as well as the Further Reading articles on how to use chat, share files, and collaborate.

Teams Calling

We highly recommend the use of Microsoft Teams for internal calling services. Teams is specifically designed for this “remote worker” scenario and provides all essential functions of communication and collaboration in one place, anywhere there is an internet connection. Please see this Start chats and make calls video for more information on how to make calls in Teams.

Note : Teams is currently configured to make Teams to Teams calls 

Meetings

Microsoft Teams is the best place to schedule conference calls and meetings whether you are on campus or working remotely. The process is extremely simple and can be done with either Microsoft Teams or in your Outlook Calendar. Joining an online meeting does not require additional software and can be done in a regular web browser. There are no restrictions on who can join a Teams Meeting making this the best choice for communicating with people outside of our organization. To learn more about setting up Teams Meetings, please see our Microsoft Teams Meetings section of the website.

Additional Information

Please see our curated list of links we feel would be useful to gain the most out of Teams or check out the Microsoft's Teams help & learning for more information.

Virtual Teams Workshop: This training is all-online and self-guided via Microsoft Teams. Dive head first into learning the interface and features of Microsoft Teams at your own pace, in your own environment.

NevadaBox

NevadaBox (https://box.unr.edu) is a cloud file storage and sharing system for files hosted by Box.com.  NevadaBox is the preferred method of cloud storage for collaboration outside of the University. 

Access

Users will log into NevadaBox using their NetID and password, however, initial access to NevadaBox is different depending on your role at the University of Nevada.

  • Faculty/Staff - If you are a current employee and have an active NetID you are automatically granted a NevadaBox account.  
  • Students/Student Employees - For access to NevadaBox you must first sign up for an @nevada.unr.edu student email address.  Once you have activated your student email please allow up to 24 hours for NevadaBox access.  

Additional Information

For additional information and tutorials on how to utilize NevadaBox please see the NevadaBox section of the website.

Office Applications (Outlook, Word, Excel, etc.)

Office 365 (Online)

Access

You can access the Office 365 online portal using your University Email and password at https://portal.office.com.

Help and Training

For additional training on use of Office 365 and its products please see Microsoft's extensive support database

Office for Personal Computers

Installation instructions

As part of our campus agreement with Microsoft, the University is able to provide personal use licenses for Microsoft Office 365 which allows for installation of Office programs on personal computers. Please refer to our Microsoft Office 365 for personal computers page for installation instructions.

Information Security

In the wake of the Coronavirus pandemic, more and more people will be working from home. Threat actors are aware of this shift to remote services and are taking advantage of people’s unfamiliarity with the systems. For example, other Universities have already experienced emails directing professors to fake e-learning platforms, and others persuading employees to use fake remote desktop and VPN platforms designed to steal credentials.

Please be vigilant and cautious of any emails you receive:

  • Check the sender and their email address, is it an @unr.edu email address?
  • Think about the likelihood of the request, do you talk to these people regularly?
  • If there’s a link, is it a site you are familiar with such as unr.edu or microsoft.com?
  • Blackmail or gift card requests are nearly always illegitimate.
  • Report anything suspicious or uncertain to abuse@unr.edu.

Should you have any questions about this topic, or anything else related to Information Security, please feel free to email UNR’s Information Security department at soc@unr.edu.

For additional information from the University on Coronavirus (COVID-19) please visit the coronavirus updates page.

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