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Installing Software Using JAMF Self Service

The JAMF Self Service portal will be installed on all Mac computers that are managed by the Office of Information Technology. The Self Service portal allows OIT Technicians to "send" applications to your computer, so that you can download them at your convenience, and without the need for administrative rights. All of the software available in the Self Service portal is campus approved. 

You will need to have purchased your desired software and received an email from the OIT Support Center confirming that the software is available before you can follow these instructions.

Installing Software Using JAMF Self Service 

  1. From the toolbar at the top of your screen, click on Go and then ApplicationsScreenshot of the Mac desktop with a red box around the Go option, a red box around the Applications option, and a red arrow pointing towards the Applications option.
  2. Scroll down until you see the Self Service button. Double Click on Self ServiceScreenshot of the Applications option with a red box around the Self Service option and a red arrow pointing towards Self Service option.
  3. In the Self Service window, you will see a list of software. Click the Install button next to the software you would like to install. Screenshot of the Self Service portal with a red box around the install button and a red arrow pointing toward the install button.
  4. In the window at the top of the screen. You will see a progress bar showing your installations progress. Screenshot of the JAMF Self Service center with a red box around the installation progress bar and a red arrow pointing towards the installation progress bar.
  5. From the Mac desktop, go back to Go and then Applications and the software you installed will now be listed. Screenshot of the Applications menu with a red box around the Adobe Acrobat DC folder and a red arrow pointing towards the Adobe Acrobat folder.

If you do not see the self service icon in your Applications menu, please contact the OIT Support Center

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