Preparing Your Work Computer for Access

The steps below need to be completed on your office PC prior to connecting remotely. If you are working off-campus and are unable to adjust the settings, submit a request for Remote Access Pathway Assistance.

Power Options

Check the power settings on your office PC to ensure that the workstation does not go to sleep. If the computer goes to sleep or shuts down, you will be unable to connect to it.

  1. From the Start Menu, search for Power Options. 

    Screenshot of the Win 10 start menu with a red box around the Power & sleep settings option and a red arrow pointing towards the Power and sleep settings option.
     
  2. When the Power & Sleep window appears, click on drop down under the Sleep setting and select Never.
If you do not see the Sleep setting box in the window pictured above you can skip down to the Remote Security Settings section as your computer has already been updated with the correct power and firewall settings via a global policy.

Firewall Settings

  1. Click on the Start Menu and search for Windows Firewall.

    Screenshot of the Windows Start Menu with a red box around the Windows Firewall option and a red arrow pointing towards the Windows Firewall option.
     
  2. In the Windows Firewall Screen, click on Allow an App or Feature through Windows Firewall. 

    Screenshot of the Windows Firewall window with a red box around the Allow an app or feature through Windows Firewall.
     
  3. From the Allowed apps window, click on Change settings.
    1. Note: This step will require administrator access to your office PC, if you do not have administrator access please contact the OIT Support Center. 
      Screenshot of Windows Firewall screen with a red box around the Change settings button and a red arrow pointing towards the Change settings button.
       
  4. Scroll down until you see Remote Desktop and make sure that it is enabled for Domain and Private networks. Then click on OK. 

    Screenshot of the Allowed apps and features window with a red box around the OK button and a red arrow pointing towards the OK button.
     

Remote Security Settings

  1. Open up the Start Menu and search for Allow remote access to your computer.

    Screenshot of the Windows 10 Start Menu with a red box around the Allow remote access to your computer option and a red arrow pointing towards the allow remote access to your computer option.
     
  2. From the System Properties menu, under the Remote Desktop heading, click on Select Users.

    Screenshot of the System Properties window with a red box around the Select Users button and a red arrow pointing towards the select users button.
     
  3. From the Remote Desktop Users window, click on the Add button. 

    Screenshot of the Remote Desktop Users window with a red box around the Add button and a red arrow pointing towards the Add button.
     
  4. Enter in your NetID under in the Enter the Object names to select and then click on OK. 

    Screenshot of the Select Users or Groups window with a red box around the OK button and a red arrow pointing towards the OK button.
     
  5. A new window will appear. Click on your name and then click on Ok.

Your office computer is now ready for direct remote connection.

If you have any issues following these instructions, or do not have admin rights on your computer, please request Remote Access Pathway Assistance.

 

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Details

Article ID: 117553
Created
Sun 10/4/20 6:08 PM
Modified
Wed 5/25/22 4:44 PM

Related Services / Offerings (3)

Office Computer Remote Access Request
After configuring the remote access pathway settings of your University-owned office PC, use this form to request remote access.
Remote Access Pathway Assistance
Before requesting remote access to your University-owned office PC, your office PC's settings need to be configured. Use this form to request assistance if you are not on campus to make the necessary changes, or if you do not have admin rights on your office PC.
Report a Remote Connection Issue
Report a technical issue with your remote connection to your office PC.