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Accessing a Shared Mailbox on Outlook for Mac

Associated Roles:
  • Faculty / Staff

The following instructions will assist you in mapping a shared mailbox into Outlook for Mac. 

Accessing Shared Mailboxes in Outlook for Mac

  1. Launch Outlook, and then click on Tools tab then Accounts.
    The Outlook Window with the Tools Tab and Accounts button highlighted by a red box and red arrow.
  2. Select the then the Exchange button.
    Accounts window with the "+" drop down menu on the bottom left and the Exchange button highlighted by red boxes and red arrows.
  3. Enter the shared mailbox name in the E-Mail address section and your UNR email and password in the Authentication section then select Add Account
    Shared mailbox account information showing shared mailbox being entered in the first box then UNR email address entered in the authentication and password sections and the "Add Account" button highlighted by a red box and arrow.
  4. To send from the shared mailbox open up a new email message. The shared mailbox will already be listed, provided it was added correctly.Screenshot of a New Outlook Message in Outlook for Mac.

If you have any issues accessing or sending from a shared mailbox on Outlook for Mac, please contact the OIT Support Center

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