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The University of Nevada, Reno IT department comprises of nine departments:

Steve Smith, Vice-Provost for Information Technology and CIO


Information Security - Org. Chart     

Jeff Springer, Chief Information Security Officer     

Information Security is responsible for all aspects of digital information and system protection for the University campus and affiliated entities. This unit engages with the different administrative areas and academic departments to assist in managing security procedures and policies. It manages the incident response, business continuity, vulnerability monitoring and other information security related processes. In addition, it oversees the centralized identity management system on campus.         


Network Operations and Unified Communications - Org. Chart

Scott Crow, Director

Network Operations engineers, implements and manages the campus networking infrastructure including fiber and copper physical plant facilities, wired and wireless connectivity, switching and routing, data center networking and connectivity for medical clinics and offsite locations housing University departments for data and voice.   

Unified Communications provides communication services such as telephone, video conferencing, desktop sharing and unified messaging such as voicemail and email.

Gordon Steinmann, Network Operations Manager

Brad WuestUnified Communications Manager

OIT Operations - Org. Chart     

Mike Nicks, Director      

OIT Operations maintains and provides system administration for the centralized physical and virtual server infrastructure to support file, web, database, backup, and application services on Windows and Linux/UNIX. OIT operations also support High-Performance Computing for research and manages critical data centers on campus. Additionally, third-party app specialists provide support and maintenance for major applications in use throughout the University.       

OIT Programs and Projects - Org. Chart     

Burcak Erenoglu, Manager      

Responsible for the department's project management strategy and execution. Serves as Project Manager for all aspects of major initiatives within Information Technology.       

Data Management - Org. Chart

Lisa Saichompoo, Manager     

Responsible for all enterprise database services and administration, data warehousing, and advanced reporting to assist with business analysis and intelligence.         

PeopleSoft/iNtegrate - Org. Chart            

May Chan-Palmer, Manager     

Administration and development of the Student Information System and associated integrations.       

User Services - Org. Chart 

Tina HillDirector

User Services is responsible for the end user support of OIT products throughout the University.                                

Support Services

Ben Roelofs, Interim Manager

Providing technical support to all students, faculty, and staff via the Support Center Help Desk (in-person, remotely, and over the phone), and for all general areas of OIT that are universal to users regardless of their department.            

Global Support also operates several general access computer labs for students.                               

Endpoint Services

Ben Roelofs, Manager

Endpoint Services provides desktop computer and software support to the administrative and academic departments across campus where specialized systems administration is not required.                              

Solution Services

Solution Services connects OIT to academic and administrative departments to provide outreach, explain OIT services, and offer solutions to complex service inquiries. Additionally, Solution Services manages cloud-based systems and service management solutions to further enhance the OIT Service Catalog.

School of Medicine - Org. Chart

Bob Leonard, Director IT, Medicine    

Providing HIPAA-compliant computer, networking, and Electronic Medical Records (EMR) support to medical education departments and clinics statewide.          

 - Robert Boyd, User Services Manager       


Scotty Strachan, Director 

The University’s collective effort in cyberinfrastructure seeks to develop, provide, and communicate an evolving, customizable set of integrated, broadly defined, high-performance, cost-effective, and sustainable research IT capabilities and services to the University community and its collaborators. The foundation for this is a coherent collection of well-managed resources. 

Libraries and OIT Administration (LITA)    

Leslie Nady, Administrative Manager   

Shared administration unit for both Information Technology and University Libraries, supporting all purchasing, personnel, budgeting, payroll, leave records, events, searches, inventory, travel, and more for both departments.